Research unit
Project number
4047.1;2 FHS
Project title
FHS-Projekt ! Service Recovery: Entwicklung von Strategien zur Wiederherstellung von Kundenzufriedenheit nach Service-Fehlern
Project status Finished
Start date 13.07.1998
End date 11.08.2004
Granted total costs 52'000.00  CHF
Section 14 University of Applied Sciences
Project category Project
Research type Applied research and development
NABS classification Industrial production and technology
Research disciplines
100 % Not yet defined

Last modification of the project