Development of a game-based learning format for decision-making under competing priorities in service organizations

• Unité de recherche: INNOSUISSE
• Numéro de projet: 137.083 INNO-SBM
• Titre du projet anglais: Development of a game-based learning format for decision-making under competing priorities in service organizations

Mots-clé (Anglais)

Social sciences & business management, Education

Résumé des résultats (Abstract) (Anglais)

Service organizations face constant competing priorities. This project develops and pilots a gamified, simulation-based, AI-supported learning format to build decision-making skills in realistic scenarios, scalable across service industries.