Guest Service Agent for Sustainable Small Rental Accommodations

• Unité de recherche: INNOSUISSE
• Numéro de projet: 134.718 INNO-ICT
• Titre du projet anglais: Guest Service Agent for Sustainable Small Rental Accommodations

Mots-clé (Anglais)

ICT, Artificial/local/extended/networked intelligence

Résumé des résultats (Abstract) (Anglais)

Swiss and European micro-hosts suffer from fragmented digital workflows and the inability to respond to guests quickly and clearly. A context-aware, multilingual AI chatbot, with property information and local tourism rules, can help turn ?cold beds? into active contributors to the regional economy.