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Research unit
INNOSUISSE
Project number
134.718 INNO-ICT
Project title
Guest Service Agent for Sustainable Small Rental Accommodations

Texts for this project
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Key words
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Abstract
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Key words
(English)
ICT, Artificial/local/extended/networked intelligence
Abstract
(English)
Swiss and European micro-hosts suffer from fragmented digital workflows and the inability to respond to guests quickly and clearly. A context-aware, multilingual AI chatbot, with property information and local tourism rules, can help turn ?cold beds? into active contributors to the regional economy.