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Unité de recherche
INNOSUISSE
Numéro de projet
25605.1 PFES-ES
Titre du projet
Avatar: Remote control 360
Titre du projet anglais
Avatar: Remote control 360

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 AllemandFrançaisItalienAnglais
Description succincte
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Résumé des résultats (Abstract)
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Textes saisis


CatégorieTexte
Description succincte
(Allemand)
Avatar: Remote control 360
Description succincte
(Anglais)
Avatar: Remote control 360
Résumé des résultats (Abstract)
(Allemand)
The objective of this study is to improve the customer experience by focusing on the impact of avatar concierge solution on the quality of service perceived. This solution can provide a personalized service tailored to each individual.The #remote control 360°# is a demonstration of a Pepper robot, which can be controlled and moved by an agent with gestures in distance.
Résumé des résultats (Abstract)
(Anglais)
The objective of this study is to improve the customer experience by focusing on the impact of avatar concierge solution on the quality of service perceived. This solution can provide a personalized service tailored to each individual.The #remote control 360°# is a demonstration of a Pepper robot, which can be controlled and moved by an agent with gestures in distance.