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Research unit
INNOSUISSE
Project number
25605.1 PFES-ES
Project title
Avatar: Remote control 360

Texts for this project
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Short description
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Abstract
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Inserted texts


CategoryText
Short description
(German)
Avatar: Remote control 360
Short description
(English)
Avatar: Remote control 360
Abstract
(German)
The objective of this study is to improve the customer experience by focusing on the impact of avatar concierge solution on the quality of service perceived. This solution can provide a personalized service tailored to each individual.The #remote control 360°# is a demonstration of a Pepper robot, which can be controlled and moved by an agent with gestures in distance.
Abstract
(English)
The objective of this study is to improve the customer experience by focusing on the impact of avatar concierge solution on the quality of service perceived. This solution can provide a personalized service tailored to each individual.The #remote control 360°# is a demonstration of a Pepper robot, which can be controlled and moved by an agent with gestures in distance.