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Research unit
INNOSUISSE
Project number
8798.1;4 PFES-ES
Project title
Hospitality E-Mail Correspondence Intelligence (HECI): A Knowledge Management (KM) -CRM Platform for the Management of Customer Requests and eMarketing in Hospitality (Faisibility study)

Participants

Research organisation: Innosuisse
Swiss Innovation Agency
Einsteinstrasse 2
CH-3003 Bern
+41 58 461 61 61 (Call Center)
info@innosuisse.ch
www.innosuisse.ch/
Contact person

 Prof.
Roland Schegg
HES-SO
Route de la Plaine 2
CH-3960 Sierre
027 606 90 04
roland.schegg@hevs.ch