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Research unit
INNOSUISSE
Project number
7922.1;7 ESPP-ES
Project title
Enhancing Customer and Service Orientation in the Public Sector: Management and Measurement

Participants

Research organisation: Innosuisse
Swiss Innovation Agency
Einsteinstrasse 2
CH-3003 Bern
+41 58 461 61 61 (Call Center)
info@innosuisse.ch
www.innosuisse.ch/
Contact person

 Prof. Dr.
Silke Michalski
Hochschule Luzern
Wirtschaft
Zentralstrasse 9
CH-6002 Luzern
041 228 4270
smichals@hsw.fhz.ch